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  • 4.0 problems - external widgets

    Hi, since 4.0 all our video-playing widgets have stopped working.  We were told that this was just a matter of waiting, but we've waited a long time now and nothing is happening.

    Examples:

    http://www.edie.net

    http://www.lawr.co.uk/tv/

    We've tried flushing caches, different browsers.  A couple of people say they can load some but not others. 

    Please help!

    Ralph

    Edited by ralpharama, 1 year ago

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Recent Replies
  • Image of one of the players

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  • Re: 4.0 problems - external widgets

    I'm having issues with photo widgets. No links from photo widgets are functioning. The photos are displayed properly and the cursor changes upon hover, but when you click you are no longer taken to the media's page.

    This is a critical issue for our sites.

  • 4.0 external widgets not working

    I'm having the same problem with list widgets I've created for our different "channels". The widgets hosted on my side have all stopped working. Click and nothing happens. KA hosted pages still work... I've tried re-saving the widgets.

    examples:

    www.GreenTV.com "channel widget & featured player" or

    www.GreenTV.com/building.html list page for videos, blogs and photos in this category

     

    Is anyone at KA looking into this?

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    • By GreenTV
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  • A couple of known issues

    There is currently a known issue with the list widget component, where items within the list widget are not linking to the correct items in the feed.  A fix is in place, and will be out shortly. 

     

    Another known issue that will be fixed shortly:

    If multiple users are selected as the Member/Contributor (comma delimited) in feeds, the feed will sometimes display no media.  This can be fixed temporarily by removing all spaces between the users and commas.

  • fix out shortly

    What is "shortly" - next hour? tomorrow? next month?

    This is a HUGE issue for our site!!

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    • By GreenTV
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  • re: fix out shortly

    Aiming for today

  • as i said before

    widgets are not working cause when you put your community on privacy, It disables the rss feed from within the site. This means widgets using this community privacy will lose half of there widgets.

    I hope kickapps fixes this problem.

     

    i did make a post about this 2 times before but dont know if kickapps knowtist it or not.

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    • By tracer
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  • That is on purpose

    Hey Tracer,

    Private communities are, well, private :-)

    We deliberately disable feeds for private communities as that is what everyone expects to happen. If you have a private community that exposes it's content in a widget then it really isn't private.

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    • By mitchy
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