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  • We're sorry, we've encountered an error.

    Myself and the users cannot update their profile page, particularly the "ABOUT ME" page. Instead they get the "We're sorry, we've encountered an error" message. I've tried 5 times and still the same message. Other  members are telling me the same thing. HELP!!

    • Profile Image
    • By justinascent
    • New Kicker
    • 1 year ago
    • 10 Posts
      • justinascent's stats:
      • New Kicker
      • 725points
      • Age: 35
      • ,
Results 21 - 26 of 26
Recent Replies

  • Re: We're sorry, we've encountered an error.

    yes.. i have already submitted a support request. but have not got back any response. which is the best way to get their support?

    • Profile Image
    • By Govind
    • New Kicker
    • 7 months ago
    • 10 Posts
      • Govind's stats:
      • New Kicker
      • 570points
      • Age: 36

  • Re: We're sorry, we've encountered an error.

    It's weekend now so they got weekend 2!
    They will get to you Monday !

    • Profile Image
    • By uloga
    • KungFu Kicker
    • 7 months ago
    • 451 Posts
      • uloga's stats:
      • KungFu Kicker
      • 22635points
      • Age: 33
      • Austria

  • Re: We're sorry, we've encountered an error.

    Found others having the same problem:- http://community.kickdeveloper.com/service/displayDiscussionThreads.kickAction?as=764&w=27608&d=245715&ac=new&d-1169404-p=1

    But the solution they've suggested is not working for me :(

    Anyways, Support team has replied asking for more details. Just send them a detailed mail. So I am hopeful still! :-|

    • Profile Image
    • By Govind
    • New Kicker
    • 7 months ago
    • 10 Posts
      • Govind's stats:
      • New Kicker
      • 570points
      • Age: 36

  • Re: We're sorry, we've encountered an error.

    hello my account has disappeared, i had made 50 movies in few days and none of them are working they just say Widget is currently unavailable.
    Please try again later.
    When i try to login i get this message, There were some problems with your information. Please check the message(s) below.
    Please enter a valid username and password. Passwords are case-sensitive.
    Its like my account doesnt exist anymore or been deleted but i check my email account and had no email about any problem. My account was set at private. can anyone help or had same problem

    • Profile Image
    • By arcam2004
    • New Kicker
    • 3 months ago
    • 1 Post
      • arcam2004's stats:
      • New Kicker
      • 310points
      • Age: 38

  • Re: We're sorry, we've encountered an error.

    you have to try it few times after that, it will log you in ...It happens !

    • Profile Image
    • By uloga
    • KungFu Kicker
    • 2 months ago
    • 451 Posts
      • uloga's stats:
      • KungFu Kicker
      • 22635points
      • Age: 33
      • Austria

  • Re: We're sorry, we've encountered an error.

    arcam,
    You should contact support@kickapps.com to fix this issue.

    • Profile Image
    • By DannyM
    • KickApps Employee
    • 2 months ago
    • 1922 Posts
      • DannyM's stats:
      • KickApps Employee
      • 41535points
      • Age: 23
      • AIM: DannyM's AIM
      • Skype: DannyM's Skype
Results 21 - 26 of 26

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